Dismissals

Dismissals handled with the right process, every time.

A dismissal can be challenged if the process was not followed correctly. We make sure every dismissal is fair, documented, and defensible, whether the reason is conduct, capability, redundancy, or something else.

Unfair dismissal protection

Employees have the right not to be unfairly dismissed. Previously, this protection applied after two years of continuous employment. Under the Employment Rights Act changes coming into effect from January 2027, employees will have unfair dismissal protection from six months of service.

This is a significant change. The window in which a dismissal could be managed with relatively low risk has closed considerably. A fair, documented process is essential from the very early stages of employment.

 

Summary dismissal

Summary dismissal, dismissal without notice, is only appropriate in cases of gross misconduct: conduct so serious that it fundamentally breaches the employment relationship. Even in these cases, a fair investigation and hearing must take place before the decision is made.

Common examples of gross misconduct include theft, violence, serious harassment, significant data breaches, and fraud. Your disciplinary policy should set out the examples relevant to your business.

 

The right to appeal

Every employee must be given the right to appeal a dismissal decision. The appeal should ideally be heard by someone who was not involved in the original decision. We manage appeal hearings for clients and advise on who should hear them.

 

Documentation

Every stage of a dismissal process needs to be documented. The initial conversation, the investigation, the hearing, the outcome letter, the appeal. If the matter reaches a tribunal, every document will be disclosed. The absence of documentation is itself a problem.

Common Questions

How much notice am I required to give?
Can I dismiss someone employed on a zero-hours contract?
What is a protected conversation?
What if the employee has less than two years' service?
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Selina Clark
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We continue to have a fantastic experience working with EnlightenHR. Their team is professional, knowledgeable, and always supportive, providing practical HR advice tailored to our business needs. They are responsive, approachable, and proactive in helping us navigate HR matters with confidence. It’s clear they genuinely care about supporting both businesses and employees. We highly recommend EnlightenHR to any company looking for reliable and expert HR support.
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Gemma Jones
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The team at Enlighten are supportive, fast and offer real world practical advise. They are always on the end of the phone and ensure that our HR services and documents are top noch. They have saved us hours of work preparing documents and are always there to bounce things of. Thank you for your support for us as new business owners.
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Julian Bosdari
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We love Enlighten HR. As a small business they provide us with clear HR advice and documentation both of which are always bang up to date. There is a cost, but it is a tiny fraction of having a suitably qualified and trained person in-house. Added to which, because there is a team at Enlighten, they are never on holiday, never down with Covid and never suffer from any of the issues that their newsletters and updates warn me not to talk about.
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Pat Harris
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Enlighten HR has been a great support over many years . We have valued their prompt response and professionalism to all of our HR questions
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Mel Conway
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Cannot recommend Alison and her team enough! Their support with daily HR operations are invaluable and it is a great relief knowing our HR needs are handled with professionalism and care. Highly recommended!
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Amy Strickland
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We have worked with Enlighten HR for many years. As a small company, we find their support and advice invaluable when hiring staff and dealing with staff queries or contract changes. Their advice is clear and easy to understand and they are quick to respond when we need them. Debbie has been especially helpful with some recent staff changes. I would highly recommend Enlighten HR.
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Alice Cadfan-Lewis
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Alison and the team have been an amazing support over the last six years. As a small business owner this is a cost effective solution, which has worked perfectly for us. In moments of doubt, fear and stress the team were there, no long wait times for support and they know us, it's not a faceless service which many large corporate firms are. Alison your support has meant a lot to me, and I will always be grateful x
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Ana Maria Spataru
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We've had a great experience working with Enlighten HR. The team is friendly, professional, and always quick to respond. They’ve helped us with everything from hiring to employee paperwork and made our HR tasks so much easier.
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Kelby Henn
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A professional, reliable service with great people to work with!
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