Changing Direction

Whether an employee resigns, a role becomes redundant, or your business is going through a transfer or restructure, these situations need to be handled carefully. Following the right process protects your business, ensures people are treated fairly, and keeps matters professional from start to finish.

At some point, every employment relationship ends. Some exits are straightforward: a resignation, a retirement, a natural end to a fixed-term contract. Others are more complex. However an employee leaves, the way the exit is handled matters for the business and for the person leaving.

We handle the full range of exits, from the administration of a straightforward resignation through to a complex redundancy consultation or a restructure affecting multiple roles.

Redundancy

A fair redundancy process involves a genuine redundancy situation, a fair selection process, adequate consultation, consideration of alternatives, and correct notice and pay. Getting it wrong can result in an unfair dismissal claim or an automatically unfair dismissal.

We manage redundancy processes from start to finish: advising on the legal requirements, assessing your options and the business case, producing the documentation, and supporting you through consultation meetings. For businesses where AI or restructuring is creating redundancy situations, our experience in this area is extensive and growing.

Resignations and offboarding

When an employee resigns, notice periods need to be applied correctly, holiday entitlement needs to be calculated, access to systems needs to be revoked, and the Breathe record needs to be updated. We handle all of this through our HR Administration service.

Settlement agreements and COT3s

A settlement agreement is a legally binding contract used to end an employment relationship by mutual consent. We draft settlement agreements and COT3s for clients and advise on the appropriate costings as part of the business case. All settlement agreements must be signed off by an independent legal adviser acting for the employee. We work alongside employment solicitors to facilitate this where appropriate.

TUPE

TUPE, the Transfer of Undertakings (Protection of Employment) Regulations, applies when a business or part of a business transfers from one employer to another, or when a service changes hands. Employees transfer with their existing terms and conditions intact, and there are specific information and consultation obligations.

We guide businesses through TUPE transfers from both sides: whether you are acquiring a business and inheriting its employees, or transferring a contract and managing the implications for your team.

Dismissals

A dismissal for conduct, capability, or some other substantial reason requires a fair process even where the reason for dismissal is clear. Under the new Employment Rights Act rules, from 1 January 2027 employees will have unfair dismissal protection from six months of service. We advise on every stage of the dismissal process and make sure the documentation is in place to defend the decision if challenged.

Not sure where to start?

A free 30-minute call with the enlightenHR team is the best place to start. No obligation.

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Selina Clark
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We continue to have a fantastic experience working with EnlightenHR. Their team is professional, knowledgeable, and always supportive, providing practical HR advice tailored to our business needs. They are responsive, approachable, and proactive in helping us navigate HR matters with confidence. It’s clear they genuinely care about supporting both businesses and employees. We highly recommend EnlightenHR to any company looking for reliable and expert HR support.
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Gemma Jones
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The team at Enlighten are supportive, fast and offer real world practical advise. They are always on the end of the phone and ensure that our HR services and documents are top noch. They have saved us hours of work preparing documents and are always there to bounce things of. Thank you for your support for us as new business owners.
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Julian Bosdari
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We love Enlighten HR. As a small business they provide us with clear HR advice and documentation both of which are always bang up to date. There is a cost, but it is a tiny fraction of having a suitably qualified and trained person in-house. Added to which, because there is a team at Enlighten, they are never on holiday, never down with Covid and never suffer from any of the issues that their newsletters and updates warn me not to talk about.
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Pat Harris
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Enlighten HR has been a great support over many years . We have valued their prompt response and professionalism to all of our HR questions
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Mel Conway profile picture
Mel Conway
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Cannot recommend Alison and her team enough! Their support with daily HR operations are invaluable and it is a great relief knowing our HR needs are handled with professionalism and care. Highly recommended!
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Amy Strickland
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We have worked with Enlighten HR for many years. As a small company, we find their support and advice invaluable when hiring staff and dealing with staff queries or contract changes. Their advice is clear and easy to understand and they are quick to respond when we need them. Debbie has been especially helpful with some recent staff changes. I would highly recommend Enlighten HR.
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Alice Cadfan-Lewis
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Alison and the team have been an amazing support over the last six years. As a small business owner this is a cost effective solution, which has worked perfectly for us. In moments of doubt, fear and stress the team were there, no long wait times for support and they know us, it's not a faceless service which many large corporate firms are. Alison your support has meant a lot to me, and I will always be grateful x
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Ana Maria Spataru
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We've had a great experience working with Enlighten HR. The team is friendly, professional, and always quick to respond. They’ve helped us with everything from hiring to employee paperwork and made our HR tasks so much easier.
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Kelby Henn
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A professional, reliable service with great people to work with!
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We are partners with Breathe, a cloud-based HR software solution, to allow you to keep all your people information in one place, taming the chaos, so that you can get out from behind the desk and lead your people.

Common HR Questions

How much notice do I have to give for redundancy?
Does TUPE apply to my business?
Can an employee claim unfair dismissal for redundancy?
What is a settlement agreement?

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